Refund Policy

Our Commitment

At OnePressa, we want you to be completely satisfied with our Service. We offer a straightforward refund policy and flexible cancellation options to ensure you have a risk-free experience.

1. 30-Day Money-Back Guarantee

1.1 Eligibility

The 30-day money-back guarantee applies to:

• First-time Pro plan subscribers - Your first subscription to the Pro plan
• Initial purchase only - Applies to your first payment, not renewal payments
• Direct subscriptions - Subscriptions purchased directly through OnePressa

1.2 What You Get

• 100% refund of your Pro plan subscription fee
• No questions asked - we respect your decision
• Refund processed to your original payment method

1.3 How to Request

To request a refund under the 30-day guarantee:

1. Contact us at admin@devoup.com within 30 days of purchase
2. Include "Refund Request" in the subject line
3. Provide your account email and reason for refund (optional)
4. We'll process your request within 2 business days

2. Cancellation Policy

2.1 Cancel Anytime

You can cancel your Pro plan subscription at any time - no commitments, no contracts, no questions asked.

2.2 What Happens When You Cancel

• Immediate Effect: Your subscription will not renew for the next billing cycle
• Keep Access: You retain Pro features until the end of your current paid period
• No Charges: You will not be charged again after the current period ends
• Account Status: After the period ends, your account reverts to the Free plan (if eligible)

2.3 How to Cancel

3. Refund Processing

3.1 Timeline

• Request Review: 1-2 business days
• Refund Initiation: Within 3 business days of approval
• Payment Method Processing: 5-10 business days (depending on your bank/card issuer)

Total time: Typically 7-15 business days from request to funds appearing in your account.

3.2 Refund Method

Refunds are issued to the original payment method used for purchase:

• Credit Card: Refunded to the same card
• Debit Card: Refunded to the same card
• PayPal: Refunded to your PayPal account
• Other Methods: Refunded using the same method when possible

If the original payment method is no longer available, contact us to arrange an alternative refund method.

4. What is Non-Refundable

4.1 After 30 Days

Refunds are not available for Pro plan subscriptions after the initial 30-day period. However:

• You can still cancel anytime (you keep access until period end)
• Exceptional circumstances may be considered on a case-by-case basis

4.2 Free Plan

The Free plan has no associated costs, so refunds do not apply.

4.3 Partial Month Refunds

We do not offer pro-rated refunds for partial months. When you cancel:

• You keep access for the full period you've paid for
• No additional charges occur after cancellation
• Future billing cycles are not charged

4.4 Terms Violations

Refunds are not available if your account is terminated for violating our Terms of Service.

5. Special Circumstances

5.1 Technical Issues

If you experience technical issues that prevent you from using the Service:

• Contact support immediately at admin@devoup.com
• We'll work to resolve the issue promptly
• If we cannot resolve the issue, we may offer a refund or account credit

5.2 Duplicate Charges

If you were charged multiple times in error:

• Contact us immediately
• We'll refund duplicate charges within 3 business days
• No time limit applies to duplicate charge refunds

5.3 Service Disruptions

In the rare event of extended service outages or disruptions, we may offer account credits or refunds on a case-by-case basis.

6. Frequently Asked Questions

7. Contact Us

For refund requests, cancellations, or questions about this policy: